Frequently Asked Questions
We hope to answer most of your question here, if you still could not find your answer, feel free to contact us.
GiftCity is based in Singapore, our entity name is Gift City Pte. Ltd. Reg No: 201627749G
GiftCity is a lean startup, with minimal expenses to run the business. GiftCity use cutting edge technology to improve productivity and quality at no extra cost.
GiftCity's order are normally fulfill within 1 weeks to 3 weeks (air shipment), 1 to 2 months (sea shipment) upon deposit payment & logo confirmation. Please check with us on the mode of shipment if not provided on our correspond.
GiftCity order require a 30-50% upfront payment depending on order size, and balance payment upon deliver of product.
If there is a specific product that you are looking for and is not listed at our website, feel free to contact us at firstname.lastname@example.org or through our contact us form with the product description, picture (if available).